Contact

How Can We Help Today?

Owned and operated by Habit Posture, our team is ready to help with orders, product questions, or wellness guidance.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@habitposture.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our wellness team during business hours
Quick replies
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders ship within 1 to 3 business days after placement. Transit time is typically 5 to 8 business days within the Continental U.S., excluding Alaska and Hawaii.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package every step of the way.

What is your return policy?

We want you to feel confident in your purchase. If a product does not meet your expectations, contact our team and we will walk you through the return or exchange process based on the item.

Can I exchange my product for a different model?

Exchanges are available for qualifying items. Reach out to our support team with your order details and the product you are interested in, and we will help coordinate the swap.

How do I choose the right recovery product for my needs?

Whether you are exploring red light therapy mats, cold plunges, or massage chairs, our team can help match you with the right fit. Send us a message describing your wellness goals and we will guide you.

Do your products require assembly or special setup?

Setup varies by product. Many of our massage chairs and red light therapy mats are designed for simple, straightforward setup at home. Detailed instructions are included with every order.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

Select a topic...
Order Status or Tracking
Returns or Exchanges
Red Light Therapy Mats
Cold Plunges or Massage Chairs
General Wellness Question
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Timely Responses

Our support team replies within 24 hours so your questions never go unanswered for long.

Secure and Private

Your personal information and payment details are protected with industry-standard encryption at every step.

Premium Recovery Products

Every red light therapy mat, cold plunge, and massage chair is selected for quality craftsmanship and lasting performance.

Free Continental Shipping

Most orders ship free within the Continental U.S. with no order minimum required.